PRIVACY POLICY

The privacy policy is current as of 06/06/2023.

The purpose of this privacy policy is to detail the processing of data relating to users who use JOD services and to explain how JOD uses and protects personal data.

By using this website, the user accepts this privacy policy.

What Kind of Data Do We Collect?

When you make a purchase or create a customer account on our site, we collect the personal information necessary to process and deliver your order, including:

• Name
• Email address
• Postal address
• Telephone number

This information is shared with our logistics providers solely for order preparation and delivery purposes.

When browsing our website, we automatically receive your IP address, browser information and operating system details.

Cookies may also be stored in your browser to improve navigation, personalize your experience and analyze site performance.

Emails

If you subscribe to JOD emails, we may send:

• Product launches
• Beauty advice and tips
• Brand news and ambassador content
• Information related to your browsing or purchase history

You may unsubscribe at any time via the unsubscribe link included in our emails or by contacting us at contact@jodcosmetics.com .

Audience Measurement

We use analytics tools such as Google Analytics to better understand user activity and improve the performance and usability of our website.

Statistical data processed outside Europe is fully anonymized.

Do We Use Cookies?

JOD uses cookies to improve navigation and optimize the user experience.

Cookies may allow us to:

• Measure website traffic
• Adapt display preferences
• Secure customer accounts and shopping carts
• Personalize content and advertising

Some cookies may also be issued by partners in order to:

• Personalize experiences outside the website
• Identify products viewed or purchased
• Send newsletters to subscribed users

A cookie consent banner is displayed when visiting the website, allowing users to accept or refuse cookies.

Third-party cookies are governed by their own privacy policies.

Who Collects Your Data?

Your personal data may be collected by:

• JOD
• Our logistics providers
• Shopify Inc., our e-commerce platform provider

Your data is securely stored within Shopify systems and databases, protected by firewalls and security protocols.

Payment Information

Payments processed through Shopify comply with PCI-DSS security standards. Credit card information is encrypted and retained only for the time necessary to complete transactions.

Direct payment gateways comply with PCI Security Standards established by:

• Visa
• MasterCard
• American Express
• Discover

Why Is My Data Collected?

Personal data may be used to:

• Process transactions
• Provide customer service
• Communicate with users
• Prevent fraud and ensure security
• Comply with legal obligations
• Improve services and statistics
• Display personalized advertising content

How Long Is Data Retained?

Data retention periods depend on legal obligations and operational needs.

Customer account and marketing data may be retained for up to 3 years after the last interaction or end of the commercial relationship.

Data related to product inquiries or job applications may also be retained for up to 3 years.

Is My Data Shared With Third Parties?

JOD does not sell personal data to third parties.

Information may only be shared with trusted partners necessary for:

• Operating the website
• Processing orders
• Legal compliance
• Fraud prevention and security investigations

These partners are required to keep your information confidential.

Legal Basis for Data Collection

Personal data is collected only where permitted by applicable regulations, including:

• User consent
• Contract execution
• Legal obligations
• Legitimate interests of the company

For users under 16 years old, parental consent is required.

How Is My Data Protected?

JOD uses technical and organizational security measures to protect personal information.

Sensitive data transmitted online is protected through encryption, and access is restricted to authorized personnel only.

What Are My Rights?

In accordance with applicable regulations, users have the right to:

• Access their personal data
• Request rectification
• Object to processing
• Restrict processing
• Request data portability
• Request deletion (“right to be forgotten”)

To exercise your rights, please contact: contact@jodcosmetics.com

Complaints regarding personal data processing may also be addressed to:

Commission Nationale de l'Informatique et des Libertés (CNIL)
3 Place de Fontenoy – TSA 80715
75334 Paris Cedex
France